For internal and external communications and community engagement professionals.

  • 31 Oct 2019-01 Nov 2019
  • 9:00 AM-5:00 PM
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  • Wharewaka Function Centre, Odlins Square, 2 Taranaki Street, Wellington, Wellington City, New Zealand
  • 935.00 (plus GST) Members
  • 1,060.00 (plus GST) Non Members
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About this event

Good communications are especially important in the local government sector which delivers such a broad and diverse range of services. All of which are vitally important to the well-being of our communities.

This annual two day forum aims to bring together those who work in the exciting and challenging field of local government communications and engagement. Here is where you can share knowledge, explore innovative developments and hear about up to date techniques and approaches in the world of communications.

This year’s programme is a mix of sessions that will focus on new approaches to ongoing communication and engagement, including shifting consultation and engagement from being structured at a point in time to becoming a regular ongoing dialogue between councils and their communities.

Who should attend

- All local government communications and public affairs managers, advisors and officers

- All local government managers and staff with the responsibilities for conducting or supporting community engagement

Day One: Communications & Engagement

9.15am Mihi Whakatau

9.30am Welcome from the Chair
Sam Rossiter-Stead, Head of Communications and Engagement, Wellington City Council

9.35am Communication and Leadership
Barbara McKerrow, Chief Operating Officer, and Sam Rossiter-Stead, Head of Communications and Engagement, Wellington City Council

10.15am How Hamilton Council gave effect to the Chief Executive's Role in the Electoral Process
Richard Briggs, CEO, and Natalie Palmer, Communication and Engagement Manager, Hamilton City Council

11.00am Morning Tea

11.20am Case Study: NZ Police Communications
Nathan Chambers, Creative Director and Head of Design, Stanley Street Agency

12.30pm Table-Top Discussion
Innovative Communication - Examples of Council/Community Conversations

1.10pm Lunch

2.10pm Ko te kai o te rarangatira, he korero: Communicating with Iwi
Kataraina O'Brien, Kotahitanga Strategic Engagement Manager & Katerina Pihera-Ridge, Senior Māori Advisor Toi Moana, Bay of Plenty Regional Council

2.50pm Advanced Analytics for Digital Communications

- Moving beyond vanity metrics towards meaningful, measurable outcomes
- Tracking and delivering value across channels and teams
- Digital tools for improving paid and organic content performance
- Case study: Parliament's digital engagement approach

Hans Landon-Lane, Communications Advisor (Social Media) Parliamentary Engagement, New Zealand Parliament

3.40pm Afternoon Tea

4.10pm Pecha Kucha session
Volunteers - 20 slides 20 seconds each (4 volunteers)

5.00pm Summing Up by the Chair

6.00pm Networking Drinks


Day Two: Communications & Engagement

9.00am Welcome to Day Two
Sam Rossiter-Stead, Head of Communications and Engagement, Wellington City Council

9.05am Encouraging Participation - Practical Tips, Tools and Stories
A Workshop with Barbara Maclennan, CLD Practice Lead, Inspiring Communities

10.15am Morning Tea

10.35am World Café Session
Delegates will have had the chance to suggest topics on Day One.
Choose your discussion café.

Steering Group members will assist with this session
Topic 1 - Creating Great Internal Communications

11.20am Break out session - Tour of the Communications Bunker at Parliament

1.00pm Lunch

1.50pm What's Coming Up from SOLGM?
Kate MacNaught, Manager Sector Improvement, SOLGM

2.00pm A foot in the door: Iwi Participation during the Wai Iti Fires Emergency Response

- An introduction to the fire
- An Iwi mandate - what they were asked to do and how they did it with different aspects of communications
- The wider picture (drought, the RSE workers, Pasifika community and multi-ethnic community)
- Working alongside government to implement and develop what was learnt

Aroha Gilling, Kaitiaki Whakatinana Tiriti / Treaty Settlement Ranger, Te Papa Atawhai/DOC

3.10pm Summing Up by the Chair