Community Services and Facilities Forum

This event provides an opportunity for community services & facilities managers and professionals to discuss best practice and connect on topical matters such as societal and environmental changes in recreation and community service needs, public private partnerships and current and future challenges facing community services and facilities.

  • 05 Apr
  • The Hub - Toitu Poneke, Kilbirnie Park, 3 Kilbirnie Crescent, Wellington
  • 9.00 am - 4.00 pm
  • $550.00 excl. GST. for members
  • $650.00 excl. GST. for non-members
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This year's event focuses on societal and environmental changes in recreation and community service needs, public and private partnerships and how we partner with our communities. There’ll be plenty of opportunities for you to network and get to know other community services and facilities professionals working in the sector.

The programme offers an inspiring mix of talks from experts providing insights from both an internal and external perspective on the featured topics, together with some good ideas to take home with you including the winner of SOLGM's 2018 award for innovation in asset management, and a truly inspirational story of social marketing and libraries.

Who should attend:

All local government community services and community facilities executives, managers, advisors and officers. This embraces parks and reserves, indoor and outdoor recreation, aquatic facilities, libraries, galleries and museums, community development and community safety.

The Programme

Friday, 5th April 2019

9.00am Registration

Arrival Tea / Coffee

9.30am Welcome and Introduction

Doug Tate, Group Manager – Customer and Community Partnerships, Central Hawkes Bay District Council

9.45am Societal and environmental changes in recreation and community service needs

Andrew Leslie, CEO, NZ Recreation Association

Andrew will provide a big picture view of the factors that influence and shape the community services and facilities that people need and why they need them.

10.30am Group activity

  • In your table groups, explore and discuss the societal and environmental changes affecting you and your community.
  • Share your findings with the wider group.

11.00am Morning Tea

Public Private Partnerships

11.20am The Do’s and Don’ts of a PPP

PricewaterhouseCoopers (speaker TBC)

An insight into PPPs with a focus on how to make them work for community services and facilities.

11.50am The Avantidrome Project

Alan Livingston, Chair of Waikato Regional Council

Alan will discuss the why, where and how of Cambridge’s world-class velodrome. While the Avantidrome provides a world class training and competition facility for our elite cyclists, it’s main use is by school, disabled and community groups.

12.20pm Lunch

1.05pm Partnering with the community

Community-led facilities Adventure Sports

Miramar Track Project, Wellington

Ben Wilde, Community Project Lead & Dave Halliday, Project Manager, Open Spaces, Wellington City Council

Ben and Dave will tell us about a mountain biker-led community project in the suburb of Miramar, Wellington,

1.35pm Keeping up with the LibrariansA Social Media Campaign - Interacting with young people in our communities

Connor Chamberlain, Graphic Designer, Invercargill City Libraries

Connor will discuss Invercargill City Libraries successful social media strategy, including the ‘Keeping up with the Librarians’ image, a recreation of an iconic Kardashians photoshoot.

2.05pm Open Forum Discussion

What are the biggest challenges facing community services and facilities right now?

  • Discuss in your table groups
  • Share your findings with the wider group

3.00pm Afternoon Tea

3.15pm Community Facilities Asset Management Enhancement Project - Winner of the 2018 Minister of Local Government’s award for innovation in Asset Management

Raymond Tan, Head of Asset Management Intelligence Support, Auckland Council

3.45pm Wrap Up

Doug Tate, Group Manager – Customer and Community Partnerships, Central Hawkes Bay District Council

4.00pm Finish


  • Connor Chamberlain

    Graphic Designer, Invercargill City Libraries and Archives

    Connor is the Graphic Designer for the Invercargill City Libraries and Archives. He is a part of the Library’s award winning social media team that has seen international recognition for their viral videos and Facebook posts. His experience has extended from the Library to the Invercargill City Council as a whole, contributing to the online marketing of the Council’s long term plan in 2018. He enjoys long walks on the beach and cheesy cliches.

  • Doug Tate

    Group Manager – Customer and Community Partnerships, Central Hawkes Bay District Council

    Doug is passionate about delivering great services to Communities that give lasting benefit and value.

    With a background in Community Facilities and Services at Horowhenua and Manawatu District Councils, including serving in national development forums and on sector executives, Doug understands the valuable role of people and community in delivering effective community facilities and services.

    Currently Group Manager – Customer and Community Partnerships at Central Hawkes Bay District Council, Doug is now sharing his learnings and experiences across the range of customer and community services.

  • Raymond Tan

    Head of Asset Management Intelligence, Auckland Council

    Raymond heads the AM Intelligence unit in Auckland Council responsible for providing quality advice for managing over $11bn of open space and built assets. He is also involved in several pro-bono activities including Chairs of the NZ Chapter of the Asset Management Council and National FM Best Practice Group, AM advisor for PacificTA (Samoa) and NZ National Asset Metadata Project steering/working group. Raymond holds a Henley MBA, BA(Hons) in Strategic Management, several postgraduate qualifications in asset management, banking, governance, hotel management and administrative management. He is a certified Senior Asset Management practitioner, Chartered Secretary and an ISO 55000 assessor.