JLT Risk Management Forum

The annual professional development and networking opportunity for risk management practitioners, this Forum will showcase relevant and innovative case studies.

  • 18 Feb - 19 Feb
  • James Cook Hotel Grand Chancellor, Wellington
  • 18 Feb 9.30am - 5.00pm, 19 Feb 8.30am - 3.30pm; Venue: James Cook Hotel Grand Chancellor, 147 The Terrace, Wellington
  • $890.00 excl. GST. for members
  • $1,010.00 excl. GST. for non-members
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“Being Forewarned and Forearmed in an Uncertain World”

“Some risks that are thought to be unknown, are not unknown. With some foresight and critical thought, some risks that at first glance may seem unforeseen, can in fact be foreseen. Armed with the right set of tools, procedures, knowledge and insight, light can be shed on variables that lead to risk, allowing us to manage them.”

Daniel Wagner

“Forewarned is forearmed”.

Old Latin proverb

One of the best tools in the kit of a risk manager is the ability to apply ‘fit for purpose’ foresight techniques, and be able to relate the insights you generate to the day to day. This year’s JLT SOLGM Risk Management Forum will build your skills in the practice of foresight and stimulate your thinking on the trends and issues that are just beyond the horizon.

We’ll take a more in-depth look at the financial implications of risk and recovery with two real life case studies. These learning-focused cases studies showcase real learning from the experiences of real-life councils in their insurance and in collecting on the 60 percent of funding under the so-called ‘60/40’ arrangement.

And, as always, there’s plenty on the common risks and managing them, and on the toolbox for good risk management.


If you wish to book accommodation at the James Cook Hotel Grand Chancellor, please follow the instructions below

Booking Link: https://gc.synxis.com/rez.aspx?Hotel=77682&Chain=22134&group=310790

Please note, the entire URL must be copied and pasted for it to work properly.

Day One 18 February

9.30am Introduction to the Forum

Jim Palmer, Chief Executive, Waimakariri District Council and Chair, SOLGM Business Performance Working Party

Theme One: Foresight

9.35am A Practical guide to Foresight

Stephanie Pride, StratEDGY

This opening session introduces five aspects of futures thinking and three helpful foresight tools that can be applied day to day. This will not be the ‘usual’ opening session!

11.30am Morning Tea

11.50am Climate Change:A Medium Sized Council’s Story

Brandy Griffin, Senior Policy Advisor, Kāpiti Coast District Council

12.40pm What’s Going to Pop?

Raymond Horan, Chief Advisor, SOLGM

SOLGM’s Sector Policy and Outlook Working Party has recently undertaken a scanof the issues and trends likely to impact the sector, in keeping with the foresight theme.

1.30pm Lunch

2.10pm What’s Coming Up From SOLGM?

Raymond Horan, Chief Advisor, SOLGM

The annual update on all of SOLGM’s good works in practice, in thought leadership, and policy.

Theme Two: Hot Topics in Risk Management

Interactive sessions to get your teeth into in the post-lunch period.

2.40pm Rotation One

Choose from:

  • project management risk – Duncan Stuart, Principal Adviser Risk Management, Wellington City Council
  • procurement risk – Steve Vaughan, Risk Adviser, Nelson City Council
  • ongoing monitoring and reporting of risk – Andrew Cameron, Executive Officer, Invercargill City Council

3.10pm Rotation Two

Choose another from the topics listed in rotation one

3.40pm Afternoon Tea

4.00pm Rotation Three

Choose from:

  • managing legal risk – Hayley Evans, Head of Legal and Risk, Wellington City Council
  • risk identification – how to see things coming at you- Steve Vaughan, Risk Adviser, Nelson City Council
  • helping Councillors understand and use advice on risks – Duncan Stuart, Wellington City Council

4.30pm Rotation Four

Choose another from the topics listed in rotation three

5.00pm Close of Day One

Day Two 19 February

8.30am Welcome to Day Two

Theme Three: Keeping it Real – the Building Blocks of Risk Management

8.30am Risk Management 101

Philip Jones, Director, PJ and Associates

A session on the fundamentals of risk management

  • what is risk and why manage it ?
  • defining uncertainty, consequence and likelihood scales
  • some simple, but helpful assessment criteria
  • applying risk assessments to decision-making
  • risk attitude

9.40am A Word from Our Sponsors

Vaughan Harrison, Partner, PwC

PwC New Zealand is a member of the SOLGM family of sponsors and will address the forum on a topic of interest to risk management practitioners.

10.10am Morning Tea

10.30am Getting Away From the Risk Register – Risk Culture

Jim Palmer, Chief Executive, Waimakariri District Council and Chair, SOLGM Business Performance Working Party

Emily Thompson, Audit and Risk Analyst, Whangarei District Council

Philip Jones, Director, PJ and Associates

What’s a risk culture and how would you know that your organisation has developed a healthy risk culture?

What can we do to enhance our existing risk management culture?

Suppose we’re just starting on the journey, what should we do?

11.30am Risk, Resilience and the Infrastructure Strategies and Asset Plans

Kristin Aitken, Sector Manager – Local Government, Office of the Auditor-General

The Office saw all 78 long-term plans during 2018 and has some views on how risk and resilience issues factored into the 2018/28 plans (especially the 2018/48 infrastructure strategies). They might also have a heads up on their risk themed work programme for 2019/20.

12.15pm Preparing for major disruptions - The Lean Approach

Steve Vaughan, Risk Adviser, Nelson City Council

Nelson City has been updating its capacity to deal with major disruptive events through a lean development approach. Steve has some interesting thoughts to share for your next review of your Business Continuity Plans.

12.45pm Lunch

Theme Four: Risk, Insurance and Recovery

1.30pm A Case Study:The 60/40 Rule in Practice

Jim Palmer, Chief Executive, Waimakariri District Council and Greg Townsend, Contract & Risk Policy Manager, Marlborough District Council

A practical case study featuring tips and other sage advice from two councils that have sought funding under the 60/40 rule for disaster recovery funding.

2.15pm A Word From Our Sponsor: Risk Based Premiums and Other Insurance Developments

Paul Carpenter, Solicitor, and Martin Holden, Broker Manager, JLT

We’ve heard a lot about risk related insurance premiums (especially for property insurance).This session will focus on the consequences for Councils and their communities. For example:

  • impacts on beach suburbs / settlements?
  • what will be the effect on the insurance carried by Councils?
  • what is the effect of uninsured or uninsurable properties on Councils?

2.45pm An Insurance Case Study: What We Learned in the Recovery

Diane Brandish, Christchurch Council

And to finish, Diane has some tips and practical things for you and your council to consider next time your council reviews your insurance.

3.30pm Summing Up and Close

Seminar Chair

Note: Claiming CPD Credits

Delegates at this Forum who are members of Chartered Accountants Australia and New Zealand (CA ANZ) may be able to claim credits towards meeting their Continuing Professional Development requirements.Delegates wishing to pursue this should provide CAANZ with the forum’s outline and confirmation – which we can supply, of their attendance.


  • Jim Palmer

    Chief Executive, Waimakariri District Council

    Jim is the Chief Executive of Waimakariri District Council, a role he has held for fourteen years, having previously worked in the public sector in finance, audit and risk management roles.

    Currently, Jim is the chair of SOLGM’s Business Performance Working Party, a member of the establishment board of the Local Government Risk Agency, a member of the Roading Efficiency Group and the chair of Canterbury’s Chief Executive Forum.

    Much of Jim’s work over the past seven years has been dedicated to recovery from the Canterbury earthquakes, and embedding the lessons learned into all aspects of the Council’s operation and its long-term planning.

  • Steve Vaughan

    Risk Adviser, Nelson City Council

    Steve is Nelson City Council’s Risk Adviser. He is a recognised expert in the development and application of risk management techniques with experience in a broad range of areas including; siting of explosives facilities, oilfield, geothermal power station, and irrigation scheme development, design and construction of urban wastewater systems, and local authority and health sector operations.

    His experience also includes legislation development, resolving complex environmental issues at all levels from local to multi-national negotiations and the management of hazardous substances.

    Steve holds a doctorate in chemical engineering and is currently a member of the New Zealand committee responsible for the maintenance of ISO 31000.

  • Hayley Evans

    Head of Legal and Risk, Wellington City Council

    Hayley is Head of Legal and Risk (General Counsel) at Wellington City Council. Hayley joined the Council in 2016 to establish a legal services unit. In just over 18 months, Hayley's team went from one lawyer to eight, and was named Team of the Year 2018 at the NZ Law Awards.

    From July 2017, Hayley also took responsibility for reshaping and refocusing the Council’s enterprise risk management function, and more recently, building strength in Project Governance for the Council.

    Hayley has a passion for supporting women who become teen parents to continue their education, and is a trustee of He Huarahi Tamariki – a charitable trust that supports young women attending teen parent units throughout the greater Wellington region.

  • Kristin Aitken

    Sector Manager - Local Government, Office of the Auditor-General

    Kristin joined the Office of the Auditor-General in mid-2016. Her main responsibilities are local authorities and related entities in the Bay of Plenty, Waikato, and Gisborne, along with Fish and Game councils, the Department of Conservation and the NZ Walking Access Commission.

    Before joining the Office, Kristin was a Principal Advisor, Planning at Wellington Water. Her principal experience lies in natural resource management policy and implementation. This included time with the New Zealand Transport Agency, the Ministry for the Environment, the Ministry of Fisheries, and Ministry of Justice.

  • Emily Thompson

    Senior Audit and Risk Analyst, Whangarei District Council

    Emily is Senior Audit and Risk Analyst at Whangarei District Council. She brings to local government over 19 years’ experience working with organisations to embed operational risk management, business continuity and crisis management solutions. She has strong practical risk management skills, and believes that risk spreadsheets should only be viewed by risk managers.

    Emily’s career has included working as a consultant both with PWC, and independently, as well as working for Barclays Bank and Capita. Emily’s career goal is to make risk management practical for all employees, from Chief Executive and Board to front of house staff.

  • Vaughan Harrison

    Partner, PwC

    I'm Vaughan Harrison and I really enjoy helping the organisations I work with build trust and confidence in the areas that matter across all parts of their business - strategy, people, process, technology and change.

    I help organisations understand what's working well and where improvement opportunities exist within the context of their strategic intentions. I also provide forward-looking perspectives to help navigate risk and uncertainty, supported by practical and meaningful recommendations – I’m here to help, not hinder.

    Working alongside people is really important to me. I enjoy the personal interactions with my clients, my peers and the great team at PwC. I also enjoy connecting people to help them benefit from each other’s experience and skills. Helping individuals and organisations succeed and achieve their goals is what makes my role so interesting and stimulating.

  • Paul Carpenter


    Paul is a lawyer who was admitted in 1991. He has worked in the insurance industry for 26 years with a specific focus on Local Government liability risks over the past 23 years. He has worked with JLT London’s liability specialists and that market’s insurers for 20 years.

    He has overseen in excess of 12,900 Local Government liability claims arising from the full range of Local Government activity and has been responsible for insurance payments of $172m.

    Drawing upon that experience, he has also be responsible for the delivery of liability risk management advisory services specific to Local Government.

  • Martin Holden

    Broker Manager, Wellington, JLT New Zealand

    Martin has 32 years experience in the New Zealand insurance industry, including loss adjusting, underwriting and broking.

    Martin’s experience includes managing large property and liability (re)insurance programs for a variety of sectors, including local & central government, power & utilities and energy. In addition Martin also has specialist experience in construction project risks related to major infrastructure projects and other works.

    Martin’s well rounded skill-set gives him the ability, confidence and experience to provide clients with sound risk transfer advice in relation to their businesses.

  • Raymond Horan

    Chief Advisor, SOLGM

    Raymond re-joined SOLGM in June 2014 taking on a new role, Sector Improvement Manager. He has spent most of the last 20 years in local government related roles, most recently with the Department of Internal Affairs.

    He describes his job as two-thirds, providing assistance to the local government sector and one-third providing advice to central government on local government matters. His ambition is to help develop a Local Government Act that doesn’t require changes every 18 months. He asks that you wish him well with this task.